Good Job - Customer Service Representative Octopus Energy Employee Review

4.0
Jun 7, 2021
Recommend
CEO approval
Business Outlook

Pros

- Your well trained - Feel valued/very kind/honest style culture - Finish at 4 on Fridays but this may be temporary due to covid - Remote working - Laptop etc. provide - Great job if your not very confident & want to protect your mental health/ develop as a person

Cons

- Pay is a bit low compared to other similar places - Salary paid monthly - Fast pace with a lot of work to do but it is understandable - Hard test/ long interview process

Explore other reviews about Octopus Energy

5.0
Dec 7, 2025
Recommend
CEO approval
Business Outlook

Pros

good leave, steady employement, enough lateral movement

Cons

lots of politics, people can be nosey, leadership is a good ol boys club

1
1.0
Dec 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Some members of the company are the best people you’ll ever meet.

Cons

Genuinely a complete mess. Incompetent, passive aggressive leadership that repeatedly makes both poor and confusing company decisions. I have some absolutely crazy stories from things I’ve witnessed here. There’s things that are so bizarre and dysfunctional, they belong in an alternate reality.

7
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