Just got hired by octopus energy ! - Customer Service Octopus Energy Employee Review

5.0
May 5, 2021
Recommend
CEO approval
Business Outlook

Pros

Molly was amazing at helping me get the role I've been wanting for ages. She was very enthusiastic, positive and polite throughout the whole process. She reminded me of a primary school teacher in the sense that she was so loving and saw the best in me. Great thanks to her ! The discovery day was very structured/organised and fun to attend.

Cons

No cons as haven't started working yet.

Explore other reviews about Octopus Energy

5.0
Dec 7, 2025
Recommend
CEO approval
Business Outlook

Pros

good leave, steady employement, enough lateral movement

Cons

lots of politics, people can be nosey, leadership is a good ol boys club

1
1.0
Dec 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Some members of the company are the best people you’ll ever meet.

Cons

Genuinely a complete mess. Incompetent, passive aggressive leadership that repeatedly makes both poor and confusing company decisions. I have some absolutely crazy stories from things I’ve witnessed here. There’s things that are so bizarre and dysfunctional, they belong in an alternate reality.

7
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