Loved this job! - Customer Support Specialist Octopus Energy Employee Review

5.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

I got super lucky and got into this job as my first job at 18 years old. I truly loved it and had an amazing time, lots of perks that come alongside the job and the office is really nice! Made some amazing connections with colleagues.

Cons

Lots of changes, management constantly being swapped, no HR

Explore other reviews about Octopus Energy

5.0
Dec 7, 2025
Recommend
CEO approval
Business Outlook

Pros

good leave, steady employement, enough lateral movement

Cons

lots of politics, people can be nosey, leadership is a good ol boys club

1
1.0
Dec 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Some members of the company are the best people you’ll ever meet.

Cons

Genuinely a complete mess. Incompetent, passive aggressive leadership that repeatedly makes both poor and confusing company decisions. I have some absolutely crazy stories from things I’ve witnessed here. There’s things that are so bizarre and dysfunctional, they belong in an alternate reality.

7
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