Stress, stress and more stress - Customer Service Representative Octopus Energy Employee Review

1.0
Jan 17, 2026
Recommend
CEO approval
Business Outlook

Pros

young ish office environment, people do try to make you feel included in company calls and dinners, great christmas party

Cons

Toxic, they only promote their friends to team leaders, unrealistic targets, I was taking my laptop home because I felt I had too much to do and not enough time

Explore other reviews about Octopus Energy

5.0
Dec 7, 2025
Recommend
CEO approval
Business Outlook

Pros

good leave, steady employement, enough lateral movement

Cons

lots of politics, people can be nosey, leadership is a good ol boys club

1
1.0
Dec 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Some members of the company are the best people you’ll ever meet.

Cons

Genuinely a complete mess. Incompetent, passive aggressive leadership that repeatedly makes both poor and confusing company decisions. I have some absolutely crazy stories from things I’ve witnessed here. There’s things that are so bizarre and dysfunctional, they belong in an alternate reality.

7
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