Care Navigator Review - Patient Care Navigator Novartis Employee Review

1.0
Jun 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Overall Great Benefits. Generous time off. Holiday company shutdown Christmas-New Year. Good work / time off balance. Work well with co-workers and ARM's.

Cons

Poor Management. Very low morale in PSC Care Navigator role. Management does not listen to your concerns and ignore feedback. Issues are not taken seriously and are unjustly terminated due to poor management. Dead end job and no chance for promotion or advancement. They set unrealistic expectations for job performance. Set up for failure. Supervisors do NOT fight for you. You are on your own.

Explore other reviews about Novartis

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Good company and culture in general

Cons

Constant reorganization and lay offs make ppl anxious

2.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Pays pretty well in comparison to similar jobs in the market

Cons

Unstable schedule where you are often asked to come in overnight (1-2 am) regardless of if you have worked the previous day or are off. Basically feels like you're permanently on-call to conduct environmental monitoring. Training is slow. The Micro dept in general is currently understaffed. The job also involves lab work once you are done with your daily environmental monitoring tasks. The work never ceases and the Technicians as a whole has several responsibilities. Promotions seem to come very slowly here.

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