Customer Engagement and Experience related roles and reflections - Business Analyst Novartis Employee Review

4.0
Jul 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Rigorous environment in terms of peers and superiors on campus, high quality products, good networking opportunities but requires high differentiation tactics, good reputation with customers, optimistic new direction with customer centricity and innovative solutions to complement our medicines.

Cons

Overinflated role descriptions if comparing to competitors, somewhat disorganized ways of working after recent transformation in the company, high competition for new roles as many senior and skilled talent was let go off, reverting to hiring traditional/more conservative profiles, at times too political of a work environment, subpar relocation and tax services for expats (EY makes constant mistakes, KPMG was better).

Explore other reviews about Novartis

5.0
Apr 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great leaders of the program, Jess and Raf, they still keep in touch with past interns good envrionemnt, had living provided and cahrlie car got very close with other interns (network for life)

Cons

Training was long and the mentors shoudlve done it too some of the departments are clicky and some mentors suck and skip through the training

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Good company and culture in general

Cons

Constant reorganization and lay offs make ppl anxious

See reviews by: Helpful|Rating|Date|All