Pros
- Great people, culture and people stick together as they want to see the company succeed - Nice office in Bank - Flexible working (but only more so since covid), previously it was 1/2 days a week maximum - Easy access to higher management (CEO/VP's) if in need of escalations -etc whether something is done about it is a different matter. - Reasonably OK annual bonus
Cons
- No career aspirations - No salary review - JFDI attitude - You can escalate all you want, but nothing is ever done about it - DD came onboard and drastically changed the way NTT have always delivered. - Drastic decision to enforce consolidation and outsource most of the services off-shore - about 40+ different tools, you spend most your time on duplicate reporting rather than doing the job you are paid to do - No alignment between managers - Messages are always confusing - lack of honesty & transparency with their employees - Processes are not clear, since the merger couple of years ago - no one still knows what they are doing or how to. - The customers who should be at the heart of what NTT do are losing trust. - No gender equality/Diversity within the upper management team
