The actual work and people are great, company sucks - Customer Service Call Center Representative NTT DATA Employee Review

2.0
Jan 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Working from home I do like the job I’m doing

Cons

With such a high turn over rate it seems like they don’t trust their employees or give them the benefit of doubt. Even after years of great performance and attendance the company policy’s are ridged and they would rather ding you then ask questions to clarify a situation. Low pay, practically non existent sick days (zero flexibility for apts) and min amount of vaca days They make it hard to stay long term

Explore other reviews about NTT DATA

5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance - pay - strong leadership locally and at corporate

Cons

I do not have any cons

1.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

The people I came in with at Nexient. Boy do I miss Nexient.

Cons

NTT Data uses and loses its employees. The threat of layoffs is constant and there are soft layoffs happening on the bench at all times due to unreasonably strict bench policies that push people out. There is a very low amount of work because the sales team does a terrible job finding it. And what little work they do have they're shipping overseas.

See reviews by: Helpful|Rating|Date|All