Cautiously optimistic - VP Customer Success MuleSoft Employee Review

3.0
Feb 1, 2023
Recommend
CEO approval
Business Outlook

Pros

Great compensation. Strong, exciting product that delivers great value to customers. The product itself is challenging, so fun to learn and NOT boring. Great people, and the legacy MuleSoft culture is really good.

Cons

As Salesforce absorbs MuleSoft more and more, its unique identity is diminished. Focus on cost cutting is understandable, but hard decisions (like layoffs) are painful. Leadership is very slow to make decisions. Women leaders face challenges that men do not.

Explore other reviews about MuleSoft

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits, smart people, cool events

Cons

Promotion cycle makes growth a challenge

4.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of good sales training.

Cons

Nice people, the culture just wasn't for me.

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