Good pay and benefits, poor culture - Senior Site Reliability Engineer MuleSoft Employee Review

3.0
Oct 9, 2025
Recommend
CEO approval
Business Outlook

Pros

The pay and benefits at MuleSoft (part of Salesforce) are good, I have never had any complaints. I would prefer the PTO to not be "unlimited" because some people will take advantage of that, but I have never had any trouble taking any. Health insurance has many quality options, 401k matching and stock options (for a while).

Cons

Since RIFs hit the company in early 2023, the culture at Salesforce has turned into one of fear and compliance, above all else. In the last year, mandates and additional RIFs drastically shifted priorities, and put an extreme focus on bureaucracy and red tape.

Explore other reviews about MuleSoft

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits, smart people, cool events

Cons

Promotion cycle makes growth a challenge

3.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

If you have great Core AEs, you get to do the fun part of sales which is selling. The product is good and we are constantly evolving our product. Salesforce install base and name recognition helps get you a lot of at bats.

Cons

SMB culture can be draining. There is less emphasis on being a strategic product expert and more on volume based selling. This may be where the business needs to go, but logging every minute of your day, being a great co prime, and functioning as a BDR is tough. There are also a lot of stellar performers and others on the exact same team who may have closed nothing.

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