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      MetLife

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      MetLife reviews

      Stressful back to back calls from angry people - Customer Care Advocate MetLife Employee Review

      4.0
      Apr 22, 2025
      Customer care advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home Diversity It’s a job

      Cons

      Stressful back to back calls Required to come into office once a month now. Favoritism.

      Explore other reviews about MetLife

      5.0
      Apr 7, 2026
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture that actually cares about customers and employees

      Cons

      Old school and Legacy environment

      1.0
      Jun 22, 2026
      Sr. ux researcher
      Recommend
      CEO approval
      Business Outlook

      Pros

      The job pays your bills. Some colleagues are great at what they do and quite supportive and professional.

      Cons

      Research management is micromanaging, passively aggressive, prescriptive. Unbalanced workload.

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