customer service - Anonymous employee MetLife Employee Review

1.0
Apr 9, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I used to say the benefits but while they give you a reasonable amount of paid time off, they don't provide enough opportunities to use it. If you want a week off in September you better know that the previous November or else your not getting the time off and even then there may not be enough slots available for you to take that week.

Cons

It is hard to specify pros when the company is slowly removing all the perks. Work life balance no longer exists and if they can outsource your job they will.

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5.0
Apr 7, 2026
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Pros

Great culture that actually cares about customers and employees

Cons

Old school and Legacy environment

3.0
Jul 3, 2026
Recommend
CEO approval
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Pros

Good benefits and growth opportunities

Cons

poor work life balance common

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