3.0
Mar 9, 2022
Current employee, more than 8 years
Recommend
CEO approval
Business Outlook
Pros
Benefits are great, wonderful team members, and flexibility in the workplace make working here tolerable.
Cons
MetLife’s CSC’s are drowning in a workload that is unsustainable with limited support, metrics that are difficult to meet, and while working aside teams that have little accountability that our role has to take the hit for from external partners as the frontline workers. Things have come a long way but that’s almost laughable because so much improvement still needs to be made.