It's not Captive firm. It's a BPO service company - Senior Manager MetLife Employee Review

2.0
Nov 18, 2021
Recommend
CEO approval
Business Outlook

Pros

Some leaders are great. More life in WLB

Cons

Most of partners in US are called Customers. You are nothing more than Contractor. Not much quality work. Nothing feels like you are part of big company. 10 years behind Industry.

Explore other reviews about MetLife

5.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, competitive salaries

Cons

Busy peak season usually from Sept - March

2.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits package is top nop notch

Cons

Starting pay is well below market;

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