Good company, poor performance from the actual Bank side of things - Mortgage Consultant MetLife Employee Review

2.0
Oct 7, 2011
Recommend
CEO approval
Business Outlook

Pros

Good name and brand recognition, commission schedule is good to average for industry. Marketing avenues for loan officers is best I have seen in industry.

Cons

MetLife has the financial where-with-all to redefine the mortgage industry. Instead, they have hired and recycled the same upper management that ran previous big bank mortgage companies and they are doing things the same old way the industry has always operated. So instead of a new frontier of doing things (better), it is the same as working for any bank. Access to enterprise referrals is limited and should not be counted on when considering employment.

Explore other reviews about MetLife

5.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture that actually cares about customers and employees

Cons

Old school and Legacy environment

1.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good support for new people managers were very helpful and always available

Cons

Micromanage every second of your time; have to put in a request to go to the bathroom and wait for someone to grant it Expect you to put exceptions to your time after your shift ends on your own time Half hour lunch by the time I brought my lunch or heated my leftovers and went to the bathroom. I barely had time to wolf it down. Unrealistic call times Systems are horrible and crashing all the time expect you to be in at least 15 minutes before your shift unpaid to set up all the programs on your computer

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