Bullying and jealous culture - Client Executive Marsh Employee Review

1.0
Feb 16, 2025
Recommend
CEO approval
Business Outlook

Pros

There are some exceptional leaders in the organisation who inspire many. Benefits and flexibility.

Cons

Middle management and individual department CEO’s are toxic. They favour individuals that do not challenge them. Pay Rises are given to favourites despite many other high performers. There is immense jealously from middle managers who have executives under them who are eager to push ahead in their career. They hold them back all the time! You are unable to work on a variety of clients unless you are a favourite and then you get to pick them. I’ve seen peers leave and management will not talk to them during their notice period. They are treated so poorly and ignored. As a current employee this culture makes me question why I continue work here. The continual turnover of staff is worrying and they are being replaced with inexperienced executives. If you raise a complaint about bullying of favouritism then expect to be outed and treated worse than before.

Explore other reviews about Marsh

5.0
May 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive and collaborative marketing leadership team. Leadership welcomed new ideas and outside perspectives. Clear direction from leadership, modern NYC office, and strong investment in marketing operations, technology, and innovation. I had the opportunity to meet with John Doyle several times. He always came across as decisive, approachable, and genuinely passionate about the business and its people. That tone carried through much of the leadership culture. I also enjoyed working for John Jones. He was a strong leader who set clear objectives, communicated priorities well, and created realistic expectations for the team. That clarity helped the organization stay focused while still encouraging innovation and new ideas.

Cons

Like many large enterprise organizations, decision-making could move slowly at times due to the matrixed structure and number of stakeholders involved across business units.

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Marsh Response
1w
Thank you for sharing your experience at Marsh. We agree that our colleagues make us who we are, and we are committed to providing an environment where people be their best and thrive.
1.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hybrid work schedule allowing Mondays and Fridays to be remote

Cons

I would absolutely never recommend anyone to be an employee at Marsh especially in the Austin office. They speak so highly about the way their employees are treated but in the Austin office, they do exactly the opposite. They do not take care of their employees and frequently do many lay offs. Management at the office is horrible and they do not have any regard for their employees. The job work is boring and they do not have enough employees for the work load. The team was behind by 3 years and then in May they just let everyone go with no plan for how they will handle the work. Do not work here if you want any career growth or to relocate. They will trap you in their office which they call “Center of Excellence” and it is far from that. I had multiple colleagues who tried to relocate and possibly go remote or move to another office and then head of the Austin office would not allow it. Compensation is horrible for the amount of work and what you have to put up with in the office.

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Marsh Response
1w
Thank you for sharing your feedback. We take these concerns seriously and understand the importance of effective leadership. We are committed to creating a positive work environment and providing our colleagues with the support they need. We encourage you to reach out to your manager or HR partner to discuss your specific concerns further.
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