Serious need for senior managment overhaul and implementation of basic organisational management - Anonymous employee Marsh Employee Review

1.0
Nov 9, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent benefits comparable with market place.

Cons

Very political environment Senior mgmt in region is incompetent Finger pointing is the name of the game although at the surface people try to be nice, but there is a lot of back stabbing and layig of blames. The buck does not stop at who's accountable as they would like to sell Zero transparency mgmt style Do not believe in staff and staff development and retention.Prefers to look outside rather then develop internally Very underhanded in managing people Fire fighting mode at all times because managment is very shortsighted in what needs to be done to resolve issues in the long term. Senior mgmt expects to know everytime u sneeze. Micro mgmt and Mgmt likes to mangage all the way down to the lowest level resulting in constant firefighting or daily incidents, but conveniently ignore the larger picture for long term sustainability All lot of talk, but dont believe them cos they chage everyday The IT organisation needs to deperate overhaul of its senior mgmt if they ever want to be successful

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Cons

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5.0
May 23, 2026
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Pros

Supportive and collaborative marketing leadership team. Leadership welcomed new ideas and outside perspectives. Clear direction from leadership, modern NYC office, and strong investment in marketing operations, technology, and innovation. I had the opportunity to meet with John Doyle several times. He always came across as decisive, approachable, and genuinely passionate about the business and its people. That tone carried through much of the leadership culture. I also enjoyed working for John Jones. He was a strong leader who set clear objectives, communicated priorities well, and created realistic expectations for the team. That clarity helped the organization stay focused while still encouraging innovation and new ideas.

Cons

Like many large enterprise organizations, decision-making could move slowly at times due to the matrixed structure and number of stakeholders involved across business units.

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Marsh Response
6d
Thank you for sharing your experience at Marsh. We agree that our colleagues make us who we are, and we are committed to providing an environment where people be their best and thrive.
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