Looked promising but I was severely undervalued. - Executive Macy's Employee Review

2.0
Jan 13, 2011
Recommend
CEO approval
Business Outlook

Pros

- Health benefits are available to all employees. - You will always know the right time to buy something. More access to Sale and Clearance items if you are around and have time.

Cons

- There are many women in management that are not qualified for their position, which equates to poor leadership, unnecessary quarreling, drama, etc. - Poor leadership. High attrition rate in Executive level positions due to corrupt leaders and undervalued employees. - HR Team does not keep delicate info confidential; in fact, they can be heard gossiping with other executives/managers. The only info kept confidential is what could personally affect them. - Unorganized infrastructure = inappropriate decisions across the board = constant state of calamity for everyone. Very limited support from superiors. - Health benefits are very poor - don't cover much - and not worth about $400 for 1 person. - Too much work, not enough pay. Salaries are less than half of average. Also, full time workload is compacted into part time hours. - After the nationwide merge, it seemed as if Macy's tried to adapt Steven Covey-esque operations and interpersonal communications. However, the people that need to learn this don't understand because they are under-qualified for their positions.

Explore other reviews about Macy's

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

You will get to learn a lot, and it’s really good job if you’re trying to get into retail

Cons

Everybody will treat you like you don’t belong here

2.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

you get ok pto even as a part timer, not physically demanding, good A/C and heating depending on the weather.

Cons

very low pay compared to other businesses, you only get a 40 cent raise every year. same playlist consisting of 15 songs on repeat and it drives you crazy as time goes on. very inconsistent hours they rarely give morning shifts, you only get the more undesirable shifts like closing which ends at 9:30pm. the sales goals will be exceeded and they hours will still be cut especially around the holiday season. numerous amounts of time where i am left alone at the register on a busy day with no backup and still expected to clean fitting rooms and recover the floor with no help. overall no room for growth, started when i was 18 and am now 20 and have not even been considered or offered a higher position, 2 tiny raises is all i got. i overall feel like my position is bottom of the barrel compared to asset protection, jewelry department, and fragrance sales because they get paid better and make commission while doing less easier work. would not recommend and if you do end up working at a Macys use the experience you have and never stop applying to jobs because there really is no growth here.

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Macy's Response
1mo
Thank you for your honest feedback as our Sales Associate. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
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