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Liberty Mutual Insurance

Engaged Employer

High Stress Position - Unsupportive Co-Worker's and Managers - Claims Manager II Liberty Mutual Insurance Employee Review

2.0
May 4, 2011
Recommend
CEO approval
Business Outlook

Pros

-good starting salary -good benefits and time off -9-5 position -comprehensive training program -rare to work over 45 hours per week

Cons

-Oppresive work environment -High pressure, high stress -You will never leave your desk! -Co-workers are unsupportive when you need to leave early, make a doctor's appointment or take time off - even though it is time that you have earned -Managers are unprofessional and talk about employees behind their back to co-workers -I was even discouraged from taking my alloted 1 hour lunch -Teams are overworked and stressed -Due to security concerns you cannot bring work home -If you want to work on something after hours you have to be in the office - I came to work on many saturdays.

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

-ADP internship is a preview of the full-time ADP -Supportive teams + tons of resources and events -Opportunity to shadow different dept outside of your assignment

Cons

-No cons I can think of

1.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, only in office twice a month

Cons

-Extremely high paced -Too many claims. Caseload is way too big. -Super stressful having to deal with customers. A lot of them don’t understand insurance or what their policy covers so you will constantly deal with pissed off uninformed insureds -metrics are unrealistic and unattainable. You need to have a 98% answer rate but at the same time you have a million cases and people calling you constantly so this is impossible to achieve. On top of that you have to actually document and determine liability. -Awful work life balance

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