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Liberty Mutual Insurance

Engaged Employer

Beware of Liberty Mutual lies - Inside Sales Representative Liberty Mutual Insurance Employee Review

1.0
Oct 30, 2023
Recommend
CEO approval
Business Outlook

Pros

Worked there 8 years, learned a lot, moved on.

Cons

Beware they advertise “Remote” position then tell you that you are required to work in the office, they also advertise one base salary and then disclose it’s actually significantly less. I’ve been in the industry for several years and they’re not what they used to be. Go in with your eyes open.

Explore other reviews about Liberty Mutual Insurance

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance, benefits, friendly people that want to see you win

Cons

The expect you to work independently, which is good and bad

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Generous 401k match

Cons

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

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