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Liberty Mutual Insurance

Engaged Employer

Sold a dream, an actual nightmare - Claims Specialist II Liberty Mutual Insurance Employee Review

1.0
Jun 21, 2023
Recommend
CEO approval
Business Outlook

Pros

The starting pay is worth it to jump insurance companies, at first they tell you there is room for growth, but nothing comes of it.

Cons

Management, especially the NJ teams and FL. They have been one of the worst teams I have ever encountered. No room for growth, they pile on work and expect it to be done with no training. I first started with Liberty and thought there was so much room for growth and found out not too long after they really just want to suck the soul out of you. I left and haven’t been happier, to a remote only position, I am so sorry for the folks that are going through the hybrid model, Liberty is not Liberty at all. Shame!

Explore other reviews about Liberty Mutual Insurance

5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, generous PTO, flexible in-office schedule

Cons

Honestly none, Liberty is a great place to work

1
2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay, way to start in insurance, decent training, nice facility with lots of parking.

Cons

Unbelievable workload that cannot be completed in an 8 hour period. However, it is expected to be done with no overtime allowed. Coworkers crying at their desk due to receiving a weeks worth of work in 1 day. Can crush all of your marks just to be met with well for this reason you only meets, so here is your 3%.

2
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