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Liberty Mutual Insurance

Engaged Employer

Great Place to Work - Senior Underwriter Liberty Mutual Insurance Employee Review

5.0
May 16, 2022
Recommend
CEO approval
Business Outlook

Pros

Liberty is constantly asking for feedback from their employees. The company focuses on Diversity and Inclusion. Employees are offered good Benefits; including 401k, Pension, Health, and a plethora of other benefits. Flexible work environment. The company also offers the ability for employees to donate to non-profit organizations and receive an employer match to that contribution.

Cons

When compared to other organizations, Liberty does not have anything that I would consider a con.

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Liberty Mutual Insurance Response
4y
Thank you for your feedback here! We're happy you've been satisfied with your experience at Liberty Mutual, and we look forward to continuing to invest in you!

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic work life balance Great co-workers

Cons

Unclear requirements at times. Teams are in silos.

1.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, only in office twice a month

Cons

-Extremely high paced -Too many claims. Caseload is way too big. -Super stressful having to deal with customers. A lot of them don’t understand insurance or what their policy covers so you will constantly deal with pissed off uninformed insureds -metrics are unrealistic and unattainable. You need to have a 98% answer rate but at the same time you have a million cases and people calling you constantly so this is impossible to achieve. On top of that you have to actually document and determine liability. -Awful work life balance

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