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Liberty Mutual Insurance

Engaged Employer

Responsibility, are we SURE that's our Policy? - Senior Business Systems Analyst Liberty Mutual Insurance Employee Review

2.0
Aug 20, 2008
Recommend
CEO approval
Business Outlook

Pros

Career opportunities are available if you are in the right place at the right time. The company has a large presence in the NorthEast (MA/NH) and the Mid West (Indiana/Ohio/Wisconsin), if you are located in one of these areas or are able to relocate, the opportunities abound. The health and educational benefits are excellent. Pursuing a degree or further training in your area of expertise is encouraged and for the most part paid for in full. Depending upon Dept. management employee recognition is common. The yearly bonuses are excellent and based upon the employee's rating and the results of each Business Unit. Overall, compensation is excellent.

Cons

Morale in many areas is down due to the major changes that are taking place. There always seems to be some sort of reorganization going on, causing extreme changes in business process, office closures, files moving from one office/jurisdiction to another. I used to feel extremely proud to say I worked for Liberty Mutual, but with the frequent office closings and staff changes it is difficult to tell someone that it is a good place to work. People get jobs with a Fortune 100 company, and within a year are out of a job because an office is closing. How is that reponsible?

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work culture Flexible schedule No overtime Good career opportunities

Cons

If working a technical position, they pay less than average

1.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

time off, paid holidays, retirement benefits

Cons

absolutely horrific work environment. Toxic culture and leadership. they are purposely underpaying homeowners claims. Guess they figure for the few that might go to appraisal or suit, they are still ahead of the game. Really sad state to see what the company has become. They at one time strongly believed in paying what is owed and making people whole again. That has all been tossed aside under the current CEO. Absolute disgrace and unethical behavior

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