Performance should be based solely on metrics. - Customer Service Representative Liberty Mutual Insurance Employee Review

Good company with good leadership.

Nothing really comes to mind, they try their best to support you in any way possible,

There are no pros to working here. I just thought of one, you have a chance to work remotely so you don’t have to see your toxic, incompetent manager in person every day.

Toxic, hostile culture Favoritism to the extreme 50-60 hours a week work but get paid for 40 Being forced to give your manager a 9-10 on a survey when they don’t deserve it to avoid fear of retaliation Coworkers crying and having panic attacks on a daily basis Just everything