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Liberty Mutual Insurance

Engaged Employer

Great work environment - Insurance Agent Liberty Mutual Insurance Employee Review

5.0
Feb 21, 2022
Recommend
CEO approval
Business Outlook

Pros

Upward movement is encouraged Fantastic benefits Help is always around Improvement is encouraged and coaching is always available Teamwork Employee suggestions are always taken Flexible schedule options Remote positions available All materials needed are provided

Cons

I really can’t think of any!

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Liberty Mutual Insurance Response
4y
Thank you so much for sharing!

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic work life balance Great co-workers

Cons

Unclear requirements at times. Teams are in silos.

1.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, only in office twice a month

Cons

-Extremely high paced -Too many claims. Caseload is way too big. -Super stressful having to deal with customers. A lot of them don’t understand insurance or what their policy covers so you will constantly deal with pissed off uninformed insureds -metrics are unrealistic and unattainable. You need to have a 98% answer rate but at the same time you have a million cases and people calling you constantly so this is impossible to achieve. On top of that you have to actually document and determine liability. -Awful work life balance

1
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