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Liberty Mutual Insurance

Engaged Employer

Decent place to start your career, but don't plan on staying long. - Sales Representative Liberty Mutual Insurance Employee Review

2.0
Jul 26, 2010
Recommend
CEO approval
Business Outlook

Pros

Good benefits, good training and they will support your attempt to learn and grow. If you like working 60 hours a week, this is the place for you.

Cons

Incompetent management staff makes it nearly impossible to succeed. Morale is terrible and you are truly just a number in this rigid sales environment. Management is dishonest with actual earning potential. If you have the opportunity to work for a different insurance company, highly consider it.

Explore other reviews about Liberty Mutual Insurance

5.0
Apr 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work life balance and opportunity for growth

Cons

As a private company opportunities arise only when people move roles

1.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, only in office twice a month

Cons

-Extremely high paced -Too many claims. Caseload is way too big. -Super stressful having to deal with customers. A lot of them don’t understand insurance or what their policy covers so you will constantly deal with pissed off uninformed insureds -metrics are unrealistic and unattainable. You need to have a 98% answer rate but at the same time you have a million cases and people calling you constantly so this is impossible to achieve. On top of that you have to actually document and determine liability. -Awful work life balance

1
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