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      Liberty Mutual Insurance

      Engaged Employer

      Liberty Mutual Insurance reviews

      Nice place to work if you can stand pointy-haired bosses, bureaucracy, and not being listened to - Senior Software Engineer Liberty Mutual Insurance Employee Review

      3.0
      Aug 8, 2008
      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good compensation, benefits, vacation; don't demand more than 40 hours very often; mostly nice and competent co-workers. Immediate manager was good, but the management above him was terrible.

      Cons

      Technical decisions made by clueless business non-technical people, resulting in tens of millions of dollars and time lost on poorly managed projects that would've never started if they had listened to the technical people. These wasted projects were not isolated incidents, I saw 3 in the 4+ years I was there. Also the mid to upper managers are useless and the bureaucracy is stifling. The development technology is outdated and the infrastructure red tape is mind boggling.

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      5.0
      Jun 4, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work culture Flexible schedule No overtime Good career opportunities

      Cons

      If working a technical position, they pay less than average

      1.0
      Jun 4, 2026
      Sr. field claims resolution specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      time off, paid holidays, retirement benefits

      Cons

      absolutely horrific work environment. Toxic culture and leadership. they are purposely underpaying homeowners claims. Guess they figure for the few that might go to appraisal or suit, they are still ahead of the game. Really sad state to see what the company has become. They at one time strongly believed in paying what is owed and making people whole again. That has all been tossed aside under the current CEO. Absolute disgrace and unethical behavior

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