Claims are High stress, all metrics, no compassion for employee well being. - Senior Claims Resolution Representative Liberty Mutual Insurance Employee Review
High stress environment, all about the numbers, management quality declining due to burnout, retention of employees says it all. Get your act together Liberty.
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Decent pay, way to start in insurance, decent training, nice facility with lots of parking.
Cons
Unbelievable workload that cannot be completed in an 8 hour period. However, it is expected to be done with no overtime allowed. Coworkers crying at their desk due to receiving a weeks worth of work in 1 day. Can crush all of your marks just to be met with well for this reason you only meets, so here is your 3%.