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Liberty Mutual Insurance

Engaged Employer

Decent company to work for but be ready for constant change and micro management. - Claims Liberty Mutual Insurance Employee Review

3.0
Apr 13, 2014
Recommend
CEO approval
Business Outlook

Pros

Good benefits, incentive programs, and helpful employees.

Cons

Claims are handled as if they were cars going through an assembly line. It is more about checking the correct box than good claims analysis. Focus is on following a process rather than independent analysis.

Explore other reviews about Liberty Mutual Insurance

5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, generous PTO, flexible in-office schedule

Cons

Honestly none, Liberty is a great place to work

1
2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay, way to start in insurance, decent training, nice facility with lots of parking.

Cons

Unbelievable workload that cannot be completed in an 8 hour period. However, it is expected to be done with no overtime allowed. Coworkers crying at their desk due to receiving a weeks worth of work in 1 day. Can crush all of your marks just to be met with well for this reason you only meets, so here is your 3%.

2
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