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Liberty Mutual Insurance

Engaged Employer

If you want to work somewhere where they have a rule/policy for EVERYTHING, this is the place - Claims Liberty Mutual Insurance Employee Review

3.0
Apr 13, 2014
Recommend
CEO approval
Business Outlook

Pros

For the most part they have really good people that work here

Cons

Long hours, forced to skip breaks and lunches to meet the demand. There really is rule or a policy for everything as if claims are one size fits all. Does not allow for critical thinking and more of a check the box mentality.

Explore other reviews about Liberty Mutual Insurance

5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, generous PTO, flexible in-office schedule

Cons

Honestly none, Liberty is a great place to work

1
2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay, way to start in insurance, decent training, nice facility with lots of parking.

Cons

Unbelievable workload that cannot be completed in an 8 hour period. However, it is expected to be done with no overtime allowed. Coworkers crying at their desk due to receiving a weeks worth of work in 1 day. Can crush all of your marks just to be met with well for this reason you only meets, so here is your 3%.

2
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