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Liberty Mutual Insurance

Engaged Employer

Great surroundings, great organization, mundane work - Licensed Insurance Agent Liberty Mutual Insurance Employee Review

3.0
Dec 5, 2019
Recommend
CEO approval
Business Outlook

Pros

Benefits Compensation Bonuses Nice colleagues Up to date systems Free Licensing

Cons

Sky high premiums for most customers calling in to attempt to acquire insurance. Pressure to offer rates that were embarrassingly high to customer with confidence and ask for the business. i.e : sir how would you like to set up your liability only policy with monthly payments of $6879. Supervisors hide behind titles and not product knowledge Trainers are terrible but if you’re resourceful and not afraid to challenge incorrect information you can make it and be fairly knowledgeable in the job.

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, great people

Cons

No cons. It’s a great company

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

They still care about DEI.

Cons

Mgmt micromanages to extremes. They have performance metrics that are not in writing anywhere and are completely subjective so if a manager doesn't like you, they just score you low. They have introduced countless processes and templates which increase time needed to work on a claim but have done nothing to lower the amount of claims you're expected to handle. Seriously, run away from this place like all the adjusters are trying to!

1
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