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Liberty Mutual Insurance

Engaged Employer

Good company going through lots of changes - Anonymous employee Liberty Mutual Insurance Employee Review

4.0
May 13, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good people, mostly good management, some of the EVPs and Presidents are very well intentioned but a bit too focused on the short term and $$$ to realize that the changes are not necessary in the best interest of the employees and the long term

Cons

In addition to the above, very much a "club" of those who have been there a long time and typically just for men. HR is overly processed oriented and can be rude. Culture is so polite not sure what is being said or if work is really getting done at times.

Explore other reviews about Liberty Mutual Insurance

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance, benefits, friendly people that want to see you win

Cons

The expect you to work independently, which is good and bad

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Generous 401k match

Cons

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

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