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Liberty Mutual Insurance

Engaged Employer

Very traditional way of thinking - Actuarial Analyst Liberty Mutual Insurance Employee Review

2.0
Dec 15, 2018
Recommend
CEO approval
Business Outlook

Pros

Young & energetic colleagues Good work if you're on the business end of things. Can rotate to other countries if needed.

Cons

Have entire building in blanchardstown, but leased out 2-3 floors to other companies. This has caused Liberty employees to be cramped up & constant moving of desk. IT infrastructure is pathetic. Old desktops & laptops. IT software systems are even more bad. Always trying to improve EPS scores. Career progression does not depend on manager but higher levels too. So if you want promotion/raise you need to talk bs even if you haven't done anything.

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Liberty Mutual Insurance Response
7y
Thanks so much for your review. Sorry to hear that you wouldn't recommend us at this point, and we hope we can turn that around. We continually invest in technology to improve our customer and user experiences. If you have suggestions on how we can improve, we encourage you to share with your manager for consideration. We'll also pass this feedback along to our team in Ireland.

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic work life balance Great co-workers

Cons

Unclear requirements at times. Teams are in silos.

1.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, only in office twice a month

Cons

-Extremely high paced -Too many claims. Caseload is way too big. -Super stressful having to deal with customers. A lot of them don’t understand insurance or what their policy covers so you will constantly deal with pissed off uninformed insureds -metrics are unrealistic and unattainable. You need to have a 98% answer rate but at the same time you have a million cases and people calling you constantly so this is impossible to achieve. On top of that you have to actually document and determine liability. -Awful work life balance

1
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