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Liberty Mutual Insurance

Engaged Employer

Started off excellent, then the goals and micro management increased - Insurance Sales Agent Liberty Mutual Insurance Employee Review

3.0
May 3, 2018
Recommend
CEO approval
Business Outlook

Pros

Good base salary, the benefits were great the entire time I was with the company and vacation/sick/paid holiday time is pretty good starting from day one.

Cons

Goals drastically increased by the time I stopped working there (minimum went from 56 to 79 in four years) plus they started to micro manage to the point where we were being told how many pictures could be on our desk (no more than two) and where they had to be.

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

-ADP internship is a preview of the full-time ADP -Supportive teams + tons of resources and events -Opportunity to shadow different dept outside of your assignment

Cons

-No cons I can think of

1.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, only in office twice a month

Cons

-Extremely high paced -Too many claims. Caseload is way too big. -Super stressful having to deal with customers. A lot of them don’t understand insurance or what their policy covers so you will constantly deal with pissed off uninformed insureds -metrics are unrealistic and unattainable. You need to have a 98% answer rate but at the same time you have a million cases and people calling you constantly so this is impossible to achieve. On top of that you have to actually document and determine liability. -Awful work life balance

2
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