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Liberty Mutual Insurance

Engaged Employer

I'm Conflicted - Software Engineer Liberty Mutual Insurance Employee Review

3.0
Mar 7, 2018
Recommend
CEO approval
Business Outlook

Pros

Great pay and time off benefits Casual office atmosphere Opportunities to work with modern technologies and techniques

Cons

Easily the most confusing and frustrating management styles I've ever worked under. Too much obsession over the latest shiny object and not enough serious, level-headed engineering decisions.

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Liberty Mutual Insurance Response
8y
We appreciate you taking the time to write a review. So sorry to read that you wouldn't recommend us at this point. We hope we can turn that around. Leadership Effectiveness is a key objective and we strive to continuously develop our current leaders and our future leaders.

Explore other reviews about Liberty Mutual Insurance

5.0
Feb 12, 2026
Recommend
CEO approval
Business Outlook

Pros

* Good management/communication with management * Good benefits * Good work-life balance

Cons

* Salary is relatively uncompetitive measured against experience

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Generous 401k match

Cons

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

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