employer cover photo
employer logo
employer logo

Liberty Mutual Insurance

Engaged Employer

Bureaucratic and hierarchical - Consultant Product Analytics Liberty Mutual Insurance Employee Review

2.0
Jul 17, 2017
Recommend
CEO approval
Business Outlook

Pros

Good benefits, decent pay, great co-workers. Generally a very nice place to work, people are friendly and hard working.

Cons

Work place flexibility needs more structure - some managers are very flexible others aren't. Too hard to get things done or make changes. Very bureaucratic and very old school in many ways. There's a willingness to make changes but it's hard to make it happen and usually the only changes that are made come from the top. Feedback usually only makes a difference if upper management is already thinking the same thing.

avatar
Liberty Mutual Insurance Response
8y
Thanks for sharing your experience. We do our best to foster an open work environment where employees feel empowered. We're sorry to hear of your experience. We will pass your feedback along appropriately, and we also encourage you to speak with your manager.

Explore other reviews about Liberty Mutual Insurance

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance, benefits, friendly people that want to see you win

Cons

The expect you to work independently, which is good and bad

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Generous 401k match

Cons

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

See reviews by: Helpful|Rating|Date|All