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Liberty Mutual Insurance

Engaged Employer

do it for the resume, but leave within two years - Inside Auto Claims Representative Liberty Mutual Insurance Employee Review

2.0
Apr 23, 2017
Recommend
CEO approval
Business Outlook

Pros

decent starting pay, above average benefits, paid time off, relatively hard to get fired, decent room to interview for other departments within company, excellent coworkers

Cons

Massive managerial incompetence goes from the highest levels to the lowest levels of management. pay not consummate with workload/responsibilities -- the company wastes massive amounts of money on projects that don't yield results and unnecessary travel expenses, all the while refusing to give decent raises for experienced and talented workers. poor salary increases. poor yearly review system. This is the sort of company where the more mediocre you are at your job and the more you suck up to management, the further you'll get. being good at your job is an afterthought because no matter what you do it is never enough. absolute and utter failure to adopt new technologies. really bad coffee.

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Liberty Mutual Insurance Response
9y
We're sorry to read about your experience. If you feel you've observed unfair behavior, you may want to call our Compliance Helpline for guidance. Feedback helps us to improve, so thank you for sharing.

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Good company with good leadership.

Cons

Nothing really comes to mind, they try their best to support you in any way possible,

1.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

There are no pros to working here. I just thought of one, you have a chance to work remotely so you don’t have to see your toxic, incompetent manager in person every day.

Cons

Toxic, hostile culture Favoritism to the extreme 50-60 hours a week work but get paid for 40 Being forced to give your manager a 9-10 on a survey when they don’t deserve it to avoid fear of retaliation Coworkers crying and having panic attacks on a daily basis Just everything

2
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