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      Liberty Mutual Insurance

      Engaged Employer

      Liberty Mutual Insurance reviews

      Good company, poor department management - Claims Specialist II Liberty Mutual Insurance Employee Review

      4.0
      Apr 1, 2026
      Claims specialist ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent leaders/coworkers and great benefits. I love the company and what they offer to its employees, such as training and travel opportunities.

      Cons

      Great people but individual department management is poor. High volume workload. Metrics are reasonable to obtain but the corporate pressure is very high and you're really just a cog in the machine. Not sure if "cost related" but a lot of departments are understaffed, causing the higher workload.

      Explore other reviews about Liberty Mutual Insurance

      5.0
      May 15, 2026
      Executive underwriter
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, generous PTO, flexible in-office schedule

      Cons

      Honestly none, Liberty is a great place to work

      1
      1.0
      Jun 6, 2026
      Claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are no pros to working here. I just thought of one, you have a chance to work remotely so you don’t have to see your toxic, incompetent manager in person every day.

      Cons

      Toxic, hostile culture Favoritism to the extreme 50-60 hours a week work but get paid for 40 Being forced to give your manager a 9-10 on a survey when they don’t deserve it to avoid fear of retaliation Coworkers crying and having panic attacks on a daily basis Just everything

      1
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