Pros
You will get a regular paycheck.
Cons
Sr. Management has great talking points about work-life balance; however, the staffing levels don't support them. They cannot keep claims employees for very long due to amount of work required and standard work requirements. Employees are leaving the claims department in droves. Sr. Management constantly adds more work to be done by front line claims employees and managers. No one takes into consideration how long those additional tasks take and so the claims handling goals are never decreased. As a matter of fact, the number of claims to be handled are increased. That is not a concern to Sr. Management because all employees are Salaried Employees so there is no requirement to pay the individual employees for the actual number of hours worked. The company cars for the property department are Ford Transit Connect, Dodge ProMaster City or Jeep Liberty. The company cars for the auto department are Ford Fusion. All of the cars are bare bones 4 cylinder vehicles. These vehicles are comparable to sub-standard carriers. Even management seems to be ashamed of them because just recently they have been de-badged. Most front line managers understand that the claims job in its current form is not doable. The ones that care about their employees and have spoken up to Sr. Management are frowned upon and marginalized. Sr. Management wants everybody to ask how high to jump like in the army when they ask you to jump. Standard work tries to make everything black and white. Insurance is shades of gray. There is hardly anything that is ever black and white. Audit is not black and white. Standard work is not going to save the company money. It is costing the company money in turn of employees retention. Standard work doesn't allow you to take a college employee and turn him into a 5 star employee because they read a manual. The Continuous Improvement is a lot of work and most of the items that cost money aren't implemented through the CI model. The employees are already looking at it as another system that takes time away from the handling of your claims which is merely a tool to hopefully make the employees feel more engaged. Any CI's that showed that more employees are needed to handle claims died. CI's that added a field to a procedure or created another procedure regardless of how mundane it was are approved. Sr. Management doesn't listen to constructive criticism. If you are not totally on board with the company and are one of the employees that complain about workload or work-life balance, it will show in your performance review. This is not an open line of communication which the company claims to have. Everything is a procedure written down somewhere that if not followed is to your detriment. There are so many procedures that it is impossible to know them all. Those procedures change often and due to the overload of communication it is easy to be overlooked when received.