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      Liberty Mutual Insurance

      Engaged Employer

      Liberty Mutual Insurance reviews

      They regularly go through layoffs - Technical Assistant Liberty Mutual Insurance Employee Review

      3.0
      Dec 1, 2025
      Technical assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits are amazing, with a great selection of coverage at amazing costs.

      Cons

      They restructure and outsource to companies overseas regularly. I've had it happen to 2 of my positions within 2 years, so no matter where I've taken my career with the company, I can't even get fully comfortable in the position before they sell our jobs to cheaper labor. This job is not worth how much I make between the work and the instability.

      Explore other reviews about Liberty Mutual Insurance

      5.0
      Jun 18, 2026
      Accounting manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for, excellent benefits

      Cons

      Work life balance is non existent

      1.0
      Jun 18, 2026
      Claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home, only in office twice a month

      Cons

      -Extremely high paced -Too many claims. Caseload is way too big. -Super stressful having to deal with customers. A lot of them don’t understand insurance or what their policy covers so you will constantly deal with pissed off uninformed insureds -metrics are unrealistic and unattainable. You need to have a 98% answer rate but at the same time you have a million cases and people calling you constantly so this is impossible to achieve. On top of that you have to actually document and determine liability. -Awful work life balance

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