A select few end up doing all the work - Customer Service Support Representative Labcorp Employee Review

2.0
Jul 11, 2015
Recommend
CEO approval
Business Outlook

Pros

Decent structure in regards to continuing education in the workplace along with annual reviews. Corporate benefits as far as 401k matching, tuition reimbursement, and healthcare are good as long as you can stand the work.

Cons

Management doesn't seem to discipline anyone with seniority for calling off or taking off early without any notice. This would often stick the rest of the staff with a bunch of work late in the shift. The lab was chronically understaffed the whole time I was there, so when 1 person called off that was a huge shift in the amount of work in the limited time. I took a pay cut just to get out of the toxic environment.

Explore other reviews about Labcorp

5.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

In my time with LabCorp I have had an incredible support system with my supervisor and the company as a whole. Their structured system in my position and with benefits has provided well for me and my family.

Cons

Sure, we all have bad days but honestly, I have nothing bad to say about my time and experiences with LabCorp. I am very thankful for all they have provided to me and my family during my employment here.

1.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

None whatsoever. Everything they advertise as a pro has fineprint that renders it completely useless.

Cons

Wish I could have given zero stars, 1 star feels like lying. The most important thing is that they will mess you over without a second thought. For those who may have just started at the company, quit now before they mess you over. Don't be deceived by the benefits they advertise. Don't think you're valued because they will turn on you the second keeping you as part of the team inconveniences them. They don't pay fairly and blow off people who need to make a living. On top of trash pay, the work environment will have you hating what you do even while you're actively helping people. At PSCs, you're severely overworked and under a microscope. As an IOP, you're underappreciated and taken advantage of. The way they do business is very shady. They constantly have lawsuits against them, Google it. I saw the reviews and didn't listen because I thought a bad job was better than no job in this economy. I was so wrong. For your own mental health, and overall finances, don't work here. EVER. There are other jobs out there that pay fairly and aren't toxic. I found one and am so happy because I could have been trapped in a company going nowhere. Now I am paid what I'm worth and growing in my career, not just stuck choosing between being a phlebotomist, float or a high-stress supervisor. Just wait for a better job. I promise, the trash pay and stress are NOT worth the gas you'll waste driving all over the place even when you're not a float. Just don't do it.

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