Poor management - Customer Service Representative Infosys Employee Review

1.0
Oct 6, 2023
Recommend
CEO approval
Business Outlook

Pros

I had the opportunity to work from home while in college. Unsure if this is still something they offer

Cons

Very poor management and training. System is awkward to use and I don’t think adequate training was provided. When contacting supervisor for assistance there was little provided

Explore other reviews about Infosys

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Awesome place to work as they are the largest IT service providers in India

Cons

Nothing much cons of working here

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

2 at-home days per week

Cons

Mandatory office time even when entire team is halfway across the country. Lack of upwards mobility. Constant pressure to inject generative AI into tasks that it can’t or shouldn’t do. Small increases in pay occur only once every 2-3 years.

See reviews by: Helpful|Rating|Date|All