Pros
IKEA demands you feel included in the IKEA work family and it makes you feel proud at times.
Cons
IKEA places it's customer facing co-workers into the most unsupported positions. There is a lack of strong leadership and a slew of complicated processes that lead to coworkers not knowing what they're doing and leads take little initiative to help. IKEA has moved resources from stores to online and leaves stores to fend for themselves, this trickles down to coworkers being expected to run the business while being pulled and shoved by managers and leaders to follow orders. IKEA makes every attempt to ensure they're safe from a PR perspective when it comes to taking care of their coworkers but fail to follow through with anything more than figurative pats on the back.