AVOID AVOID AVOID - Customer Service IKEA Employee Review

1.0
Mar 19, 2019
Recommend
CEO approval
Business Outlook

Pros

NONE. If you know better, don't work at IKEA.

Cons

They don't care about you. The customers will openly disrespect you and the leadership will do nothing to protect you. The leadership makes things worse. IKEA is cheap and they understaff each department. IKEA is losing money and will try to budget at the cost of their employees' mental health. Avoid IKEA and find somewhere better. This place is no better than any retail job, regardless of what they may claim.

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5.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good People, Decent money, Decent opportunities

Cons

Does not pay enough money

3.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work environment Pay is great for retail Job keeps you busy

Cons

Lack of communication with leadership and coworkers. Leadership seems to have favorites Schedule but know it's a pain Seems that there's people who would like the be full time or part time that are temporary right now aren't getting the positions Feels like nepotism but maybe I'm wrong. Finding out that there's family relations just seems off putting to others. Getting responses like you didn't get the job because you didn't answer your interview questions right just seems like a cop out The amount of drama happening is getting out of hand. Leadership doesn't seem to care about it.

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