Structure change ruined coworker's morale - Customer Service Team Leader IKEA Employee Review

2.0
Jul 20, 2018
Recommend
CEO approval
Business Outlook

Pros

Somewhat generous pay Tack bonus Parental leave

Cons

Equipment lapses New structure/organization change (i think for the worst) Management top heavy (corporate) Bad moves from corporate Bad deals with TSP

Explore other reviews about IKEA

5.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good People, Decent money, Decent opportunities

Cons

Does not pay enough money

3.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work environment Pay is good Job keeps you busy

Cons

Lack of communication with leadership and coworkers. Leadership seems to have favorites Schedule takes too long to make Seems that there's people who would like the be full time or part time that are temporary right now aren't getting the positions. Feels like nepotism but maybe I'm wrong. Getting responses like you didn't get the job because you didn't answer your interview questions right just seems unnecessary The amount of drama happening is getting out of hand and leadership doesn't seem to care

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