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      IKEA

      Engaged Employer

      IKEA reviews

      Toxic - Dont trouble yourself - Customer Support Coworker IKEA Employee Review

      1.0
      Jan 20, 2018
      Customer support coworker
      Recommend
      CEO approval
      Business Outlook

      Pros

      15% discount - bluejeans dress code

      Cons

      Clueless managers that skate on their duties and only worry about micro management - NO career path. - NO support from upper management. - NO hiring from within. - It's common place to see new faces frequently that show up out of now where and are suddenly on the Call Center Police Force - ( floor managers). These are external hires - and that very process alone breeds contempt for the job and results in high turnover - Thanksgiving Holiday is NOT a paid holiday - Christmas Holiday is NOT a paid holiday - Consistent payroll mistakes which impact your pay and very difficult to get resolved through management and HR

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      5.0
      Apr 7, 2026
      Customer experience specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      • Structured, delivery focused work • Data driven decision making • Independent ownership • Impact on team efficiency & customer xp

      Cons

      • Balancing customer facing expectations with project deadlines • Scope creep with cross team processes and reporting • Managers often leaned on me for more than my formal responsibilities, which led to overextension

      3.0
      Jun 16, 2026
      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work environment Pay is great for retail Job keeps you busy

      Cons

      Lack of communication with leadership and coworkers. Leadership seems to have favorites Schedule but know it's a pain Seems that there's people who would like the be full time or part time that are temporary right now aren't getting the positions Feels like nepotism but maybe I'm wrong. Finding out that there's family relations just seems off putting to others. Getting responses like you didn't get the job because you didn't answer your interview questions right just seems like a cop out The amount of drama happening is getting out of hand. Leadership doesn't seem to care about it.

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