Challenges everyday , expected to win every time without any support from the organization - Technical Architect IBM Employee Review

2.0
Jun 16, 2012
Recommend
CEO approval
Business Outlook

Pros

Please consider this review pertaining to IBM India Pvt. Ltd . IBM USA is still a fantastic place to work and grow one's career. IBM was not like this when I joined them couple of years back . The culture was friendly, the environment was pro learning and the people were excellent. The derogation started after a group of folks from TCS joined and captured all the decision making authority within the organization. They systematically ruined the organization framework such that all the good people left (or were made redundant) as is evident from the employee feedback posted here in the forum. What was left after this bitter onslaught was the devil I never got used to experiencing even to this day. The head of this pack what I heard got an all paid trip to the United States to enroll in the AMP of Harvard Business School. I do not know if he passed but I think he has given a perfect case study of the destruction of a well functioning excellent organization. I am an MBA myself and would like to present a case study at my alma mater someday of this horrific transformation and what not to do to make your organization a success. That is, I think, the only legacy he left at IBM India Pvt. Ltd. Apart from this , everything is good about IBM. You get to meet the most talented people existing in this industry (especially in the United States , the numbers sadly has been dwindling due to Resource Actions ) , the knowledge base of 100 years , the opportunity to be at forefront of technical excellence , the well established processes and methodology and the respect the name commands .

Cons

Politics , poor management , employees looked as numbers and IBM India Pvt. Ltd is a glorified bodyshop , no HR policies , incompetent deadwood gloried as managers , useless meaningless processes from the brains of dumb headed folks having no idea how to run a business . Many good people have left and there is a big fall in hiring standards . As a result the quality of people is falling day by day .

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4.0
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Pros

Disclaimer: A lot of what I'm writing below of course depends on the work area and management chain. But I found this to be fairly pervasive policies in IBM in my 9+ years with the company. 1. IBM's policies and management are very flexible when it comes to working remotely or accommodating various life situations (sick days, doctor visits, etc.). Management is encouraged to measure an employee by their work and impact, and not by hours spent at their office. 2. Great colleagues! Though unfortunately, many have been leaving due to the instability of IBM's HW development business. 3. At least in my area, there's a high level of flexibility on which projects should I undertake based on my and my management assessment of business impact.

Cons

1. Unfortunately, IBM still uses the "normal distribution" rating system, where at the end of the year each employee is ranked as a top contributor (5%), above average contributor (15%), average contributor (~75%), and bottom contributor (5%). This curve is difficult to apply in the R&D world, where you may have many members of the team working long and hard hours, and end up being "average contributors" at the end of the year, because there just isn't room for all to be top contributors. 2. The above may not be so disturbing, if only IBM didn't practically cancelled all raises, performance bonuses and incentive for the non top-performers. I've had a consistent "above average" rating in the last 4-5 years, and my raise and performance bonus were ridiculous mere 1.5-2% of my salary. Were I rated "average contributor" I would have gotten NOTHING. So you can imagine that people can go year after year without any raise to their salary. From talking to manager friend, this is IBM's way to eliminate the non-top-performers without having to fire them, as part of its direction of reducing US manpower. 3. Hiring freeze in many areas - again, as part of IBM's attempt to reduce its workforce across North America and Europe we see many jobs move to the India and Far East markets. This is of course upsetting to see local teams shrink and disappear, especially when many great local IBM colleagues and experts begin to drop out. From my experience thus far working with India SW teams - they are still very far away from the standards I would have expected from US and Europe based teams. 4. Poor top down communication about company's and divisions' future. Employees learn from rumors and news websites what's about to come...

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IBM Response
10y
Thanks for sharing your experience, and we're glad that you've had a positive experience working with talented colleagues and taking advantage of IBM's programs. IBM is in the midst of a major transformation, --our Systems business is going through its own changes to strengthen competitiveness. Change is never easy. As part of our transformation, we just launched a whole new approach for how we are coaching employees, delivering feedback and managing reviews. No distribution guidelines or what some think of as 'stacked rankings." What's particularly great is that this was co-designed with our employee base from all over the world... to the tune of hundreds of thousands of page views, comments, on-line debates and discussions. IBMers even named the new system Checkpoint, to reflect the regular feedback rituals we're adopting. Managers are more empowered with the new methodology to help them acknowledge the great work of their teams and help their employees develop professionally. These steps and more are showing up in our employee surveys as well. So IBMers are feeling the change. We are confident these changes will help us in continuing to attract and retain great talent.
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