Great Benefits & People / Low Pay - Front Desk Agent Hyatt Employee Review

5.0
May 27, 2025
Recommend
CEO approval
Business Outlook

Pros

12 free nights a year at most hotels is a huge perk! Everyone I worked with was extremely kind, cared about your well-being, and empathetic.

Cons

Pay wasn't great. You could make money off upsells but not much. Have to work weekends and night shifts.

Explore other reviews about Hyatt

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Commission, Flexible schedule, Customer service, Comp nights

Cons

Lack of room for growth. GO environment

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work environment, team was helpful and really nice, workload wasn’t overwhelming

Cons

Didn’t feel super included on the team as a contractor, expectations were consistently unclear, they tell you it’s temp to perm, but could be years before a permanent role is available

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