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Hyatt

Hyatt - Customer Service Representative Hyatt Employee Review

5.0

Jan 9, 2016

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great place to work with great benefits. All the staffs are friendly. 12 free nights at any Hyatt hotels all over the world was a great benefit.

Cons

Some times it would get little overwhelming to learn all the new skills that they would mandate you to learn at the reservation center.

Explore other reviews about Hyatt

5.0

Jun 30, 2026

Guest service representative

Recommend

CEO approval

Business Outlook

Pros

Great management Awesome hotel benefits No mircomanagement Great remote experience

Cons

Mass layoffs was a huge issue as that is why I am no longer with the company.

4.0

Jun 29, 2026

Recommend

CEO approval

Business Outlook

Pros

Fun job with beautiful view of ocean

Cons

Messy visitors who don't care about keeping pool area clean

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