sad - Anonymous employee Hyatt Employee Review

The hotel was sold and is currently being managed by Davidson Corporation.. employees that we're working at the property at the time of sale were allowed to re-apply for there jobs. It has been about a year and a half since the sale. The majority of employes that had worked for the hotel for more than five years have left. At one time before the sale it was a great place to work. Now associates that have stayed have done so only because of the time they had already invested in the company. The turnover rate is ridiculous. The property has lost many long time contracts they had with clients. The standards have changed and has now become acceptable to give the clients lees and charge them more. It is standard procedure for management to look you in the eye and lie to you. The company insists it is moving forward. It insists the owners are thrilled with the direction of the hotel. How is all of this possible when they are consistently losing contracts with valued guests. When they are consistently losing valuable and experienced employees. That had a genuine interest in the guest experience. Associates that are told one thing about the current position of the hotel but see another thing. Bottom line if you do not respect the clients that are paying your wages and the associates that are giving their best. I believe all companies that have ever been successful have one thing in common ..... Happy associates. If the associates are not happy it reflects. The main reason the associates are not happy is the same as with the clients. David sons expects more and gives less. No is supposed to notice or I say anything if they do. SAD Hyatt used to stand for something.